Red & Yellow
Certificates
National Certificate in Design Techniques – User-Centered Design
Learn how to design products, services, experiences, and processes that focus on satisfying and solving user needs and challenges – turning them into loyal fans. Discover the design-driven principles that power the most innovative companies and entrepreneurial minds in the world today. In this SETA-accredited, 12-month program you’ll also develop a deep understanding of human behavior and master powerful new complex-problem solving techniques.
Check out your
Course Curriculum
- You will learn the fundamental concepts behind user-centered design and Design Thinking as approaches to solving complex problems while keeping the user at the center of the design solution.
- The module will explore how to understand users’ context and needs, as well as the various ways in which we can synthesize the data gathered from user research – from which we can draw meaningful insights about our users.
- You will then apply these user insights to define the design challenge that needs to be solved.
The important bits
Key Info
- Course Duration: 1 Year
- Accreditation: Skills Education Training Authority(SETA)
- Access: Online
- Start Date: 21 July 2025
- Cost: Enquire for Price
What you’ll learn
- Apply user-centered design and design thinking approaches to solve complex problems.
- Conduct various user research methods to empathize with the users of a product or service.
- Analyse and synthesize user research through Design Thinking tools such as affinity mapping, personas, and user journey maps.
- Define the design challenge to be solved.
- Plan and participate in workshops to brainstorm and select ideas to solve the design challenge.
- Design prototypes of the design solution using a range of media and processes of production.
- Test the design solution with users and incorporate user feedback into optimizing and finalizing the design solution.
- Sell the design solution to all stakeholders to ensure organizational buy-in.
- Use project management techniques to meet the design project requirements (time, cost, and scope).
- Use Miro to execute design projects, as well as to develop industry-standard user interface designs.
Learn from top talent
This National Certificate is built and taught by User-Centered Design experts who understand the value this discipline brings to business.
Build your skills
Understand and apply stronger decision making skills that are crucial for the next generation of work.
Think outside the box
This National Certificate is ideal for people who want to satisfy the needs of consumers on a theoretical and practical level.
Elevate your career
Be recognised with an industry centric Red & Yellow National Certificate, giving you a blend of theoretical knowledge and hands-on skills.
Red & Yellow courses are made to future-proof your career
Our courses are designed to accelerate opportunities and give a boost to your CV. Top businesses across industries recognise Red & Yellow graduates as having the practical skills and the theoretical background to hit the ground running with confidence and creative flair.
Benefits:
Our courses are both current and relevant to the South African context.
Applicable, practical assignments:
- So that you can apply what you’re learning to your everyday work life, and your specific business challenges.
Discussion Forums and Chat sessions:
- Helping you develop your professional network.
- Hosted by your coach, lecturer, or subject specialist.
- Ideal opportunities to discuss the content and get answers to all your questions.
Personalized feedback:
- Tailored to your individual strengths, and opportunities for personal improvement.
A dedicated team:
- Acting as your “virtual” support crew whose only focus is to help get you over the finish line.
Included in your course:
- An industry-sought-after Certificate of Completion from Red & Yellow
- Original, relevant, and constantly updated content
- An interactive online learning experience that includes videos, live chat sessions, forum discussions, and more
This course is perfect for:
Learners and working professionals who want to apply practical, user-centered approaches to design products or services, as well as to solve complex, multi-faceted problems within any organization or industry.
Meet your team:
This course was created by, and benefits from, our full-time lecturers’ years of experience in the field – both in lecturing and in industry. They know how to nurture talent and bring out the best in students, resulting in many award-wins over the years.
David Robertson
Tutor
Four-time Loerie winner, industrial designer.
Gamifies health & leads creative teams.
Serves clients, shares expertise online.
Where Commercial Logic meets Creative Magic
Creative thinking is still the most powerful skill of the future, but only if it’s paired with commercial savvy and the ability to adapt. That’s why we equip future thinkers, doers, and makers with the real-world, future-proof skills they need to thrive. Whether you're climbing the ladder or building something of your own, we’ll help you learn how business works – and how to make it work for you.
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